Where is your organisation on the process intelligence maturity ladder? Use the five levels below to place yourself and see what the next level asks for.
The maturity model
Level 1: Initial: Processes are documented inconsistently. No event-log data analysis.
Level 2: Managed: Key processes documented. Some BI on outcomes, no process mining.
Level 3: Defined: Process mining used for one-time discovery projects.
Level 4: Quantitatively Managed: Continuous process intelligence with dashboards and KPIs.
Level 5, Optimising: Real-time monitoring, automated remediation, embedded improvement.
Talk to us about moving up the maturity ladder.